Refund Policy

Refund & Return Policy (7 Days)

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your smartwatch, headphones, or earbuds, you can request a return within 7 days of receiving your order.

Eligibility for Return

  • The item must be returned within 7 days of delivery.

  • The product must be in its original condition, unused, and with all accessories and packaging.

Refund Policy

  • Once we receive and inspect your returned item, we will process your refund.

  • You will receive a full refund for the product price.

Return Shipping

  • The customer is responsible for sending the product back to us safely.

  • We recommend using a trackable shipping service.

Damaged or Wrong Item

If you receive a damaged or incorrect item, please contact us within 24–48 hours with photo/video proof, and we will arrange a replacement or refund.

How to Request a Return

To start a return, please contact us at [your email/WhatsApp] with:

  • Order number

  • Reason for return

  • Photos/videos of the product

Order Cancellation & Return Charges Policy

Order Cancellation (Before Delivery)

If a customer places an order and cancels it before the product is shipped or delivered, then:

  • No charges will apply.

  • The customer does not need to pay any fee.

Return After Delivery

If the order is delivered to the customer's home and they decide to return the product, then:

  • The customer must return the product in original condition.

  • A return handling fee of Rs. 200 will be charged.

  • After deducting the Rs. 200 return fee, the remaining amount will be refunded to the customer.